Welcome to DMG
A quick introduction to your training dashboard, product resources, and next steps. Press Play to begin; captions are included.
Build on the relationships
you already have.
Your route from product readiness to the first VA consults. Work at your own pace, check in at the milestones, and ask for help when something is blocked.
Your launch path
Your details
Assigned products
Keep patient names, banking details and account passwords out of training records.
A win worth sharing
Optional: capture a useful introduction, a resolved question or an account milestone.
Get connected
Check your partner-platform access, complete QuickBooks ACH setup, and find your product resources. If an invitation is missing, contact distributor support.
Partner platform
The DMG partner platform is your workspace for day-to-day distributor activity. Use it to manage orders, check shipment tracking, review commission information, and find current product resources.
First, sign in with your invited email and confirm you can access your assigned records and Resources. For your security, the partner platform may ask you to sign in again after your session expires. No worries—it usually only takes a moment.
Open partner platform ↗QuickBooks ACH
Open your invitation email from QuickBooks and complete ACH setup there.
DMG can help with a missing invitation. Record completion here; banking details stay in QuickBooks.
Find your resource library
Explore the training library for product literature, clinical references, and materials for your assigned products. You can also find current documents in the partner platform’s Resources area.
Build your product knowledge
Review the training and resources for each assigned product, then complete its knowledge check. Practice using the partner platform, and bring any questions to DMG. Product readiness and VA account milestones are reviewed separately.
PainShield training and onboarding
Product education, VA ordering and partner-platform practice in the onboarding presentation.
Move through the slides here or open the presentation in a new tab ↗. Use Fullscreen for detailed tables. PowerPoint downloads retain the original editable slides.
UltraBeam product overview
Review the UltraBeam overview alongside the user manual and quick-start guide.
Move through the slides here or open the presentation in a new tab ↗. Use Fullscreen for detailed tables. PowerPoint downloads retain the original editable slides.
Open UltraBeam capability statement ↗
Sessions last 10 minutes; allow at least two hours between sessions and do not exceed three sessions in 24 hours. Check with DMG before planning multiple treatment areas.
Your product training checklist
See the platform workflow
Watch the demonstration and ask DMG for a test record. Practice finding the PO, facility, product, tracking, relevant support resource, and commission information. Decide on the next action without creating a live order.
Product knowledge check
This is an open-book knowledge check. To pass, answer at least 13 of 16 questions correctly, including all critical questions on instructions, suitability, ordering, and escalation. Review the explanations and try again when needed. A passing score means you are ready for DMG review; it does not authorize launch.
Practice the conversation
Use the three prompts in your product assessment: introduce the device, describe a realistic facility next step, and explain first-order support. Discuss your responses with DMG.
Your responses are saved for DMG to review. Be ready to discuss your reasoning and any questions.
The right material, in one place
Find product literature, clinical references, and training materials for your assigned products. Use these resources to prepare for product training and conversations with clinical and purchasing teams.
View current documents in the partner platform ↗Suggested review order: focus on your assigned products. You can open any document at any time; reference materials are available as needed.
Plan your next steps at each VA facility
Track the vendorization route, forms and in-services, and first patient consults. Focus on account milestones; there are no weekly activity or conversation quotas.
Vendorization: from first request to confirmed setup
Start before, or alongside, your first consult/order. You own follow-through with Prosthetics; DMG completes the required business information.
- Ask Prosthetics for the vendor requirements. Request their accepted form, submission instructions and receiving contact. If Delta Medical, LLC is already vendorized, confirm that setup is current.
- Seek clinician support when needed. Ask your interested clinician to support the request and coordinate with Prosthetics.
- Confirm which form they accept. If they accept the national VA-FSC Vendor File Request Form (VA Form 10091), use the official VA page for the current form ↗. Confirm the facility’s submission route. If they require a local form, obtain it from Prosthetics.
- Send local forms to jbrooks@dmg.health for completion. Coordinate any national-form business details with Justin too. The completed form will be returned to you.
- Return the completed form to Prosthetics. Confirm receipt, set your next follow-up date and stay on top of processing until they confirm vendorization is complete. Sending the form alone does not complete this step.
Help the clinician prepare the consult
Share the respective product’s capability statement for the VA-approved consult wording. At minimum, include the correct SKU, our legal business name Delta Medical, LLC, and our order contact: orders@dmg.health or fax 1-800-825-9163.
Need a capability statement or help with the process? Contact Distributor Support.
Use the facility cards below to record the required form, contact, submission status and follow-up. Keep patient names out of this dashboard.
Get help with your next step
Need a capability statement, product materials or help with your next step? Email DMG Distributor Support.
Contact distributor support
Send an emailYour email app will open so you can write and send your message. Please leave out patient information, banking details, and passwords.
VA purchase orders
VA staff should send purchase orders to orders@dmg.health or fax 1-800-825-9163. Distributor questions and requests for capability statements go to Distributor Support above.
Help us improve onboarding
Tell DMG what is clear, what is confusing, and where you need help. Your feedback is saved with your progress.
What should we improve?
Your progress stays with your account
Sign in with your invited email to continue on another device. DMG can review your saved progress, knowledge checks, and account milestones.
Your sales and payment records
Look up a patient or PO, check delivery status, and follow device units by VA and product. Only your verified territory and payment records are shown.
Distributor onboarding
Review saved progress, server-scored knowledge checks and VA account milestones. Refresh to load current records.
Invite a distributor
Connecting…